About Us

We get a lot of new customers asking about us, who we are, and what we stand for. And we're thrilled you're interested! Take a look below for some information.

We're a 100% online home brand focused on helping you, our customers improve their lives through little changes through our products.

We're 100% remote so we can ensure we have acess to the best tallent around the country and world.

We're focused on adding value our customer's lives and nothing else.

Shipping

Thank you so much for entrusing us with something as sacred as your home. We're working hard to get your order to you as soon as possible.

Shipping lengths depend on product avaliblilty and shipping speed chosen at checkout. Due to the devistation the past year has caused to our supply chain, standard shipping orders tend to arrive in around two weeks, and express in around one.

Yes! On orders $30 and above, standard shipping is free.

We ship to the United States, United Kingdom, Australia, and New Zeland as of now, and are working to expand.

Returns & Exchanges

In the hopefully rare event you aren't pleased with your order or something went wrong, rest assured we'll do everything we can to rectify the error.

Yes! Provided the product is returned within 14 days of delivery and meets the criteria of our shipping & returns policy, returns are free.

If the return is initiated within 14 days of delivery, in good condition, and meets the criteria layed out in our return policy, you will recive a refund.

Simply email support@verve-home.com, or use the contact us page including your full name nad order number, and one of our customer support representatives will reach out within 24 hours.

We generally accept all returns that are initiated within 14 days and are in good condition. Specifics can be found by looking at our return policy.

Newsletter

Join the Verve family and get exclusive, discounts, sales, inspiration and more. Rest assured the newsletter is no spam, and just the good stuff.

No! We absolutely positively do not sell or give away your information under any circumstance. Your email adress will only be used to send you the best and most useful disocunts, offers, and information.

The newsletter consists of indiviualized discount codes, sale notifications, product recomendations from our staff, and articles on how to best make the use of your order.

Due to the personalized nature of the newsletter we can't make a blanket statment, we typically send no more than one email per week.

Of course! Simply click the "unsubscribe" button at the bellow of every email, and you will instantly be removeed from the mailing list.

Product Care

Your order is bound to add some value and joy to your life, but carring for it properly will ensure it lasts you for ages.

Please refrence the "specs" tab located in the product discription of each product, as well as the purchase confirmation email for specific insturctions.

Customer Service

We're here to serve you and make your shopping expeirnece as smooth and seamless as possible.

We do! Look at the answer to the question below to see how to get in touch, or simply click the contact us page.

Our deticated customer support team is avalible through...

1) Email at support@verve-home.com

2) Phone at (646) 970 - 8905 every day from 7am to 8pm

Reviews

Your input is very important to us. We encourage you to share your experience shopping with us. Bellow are some questions we get about our reviews.

They are! The purpose of our reviews is to inform your buying. Some reviews may not be by customers who purchased from directly from Verve (verve-home.com), but rather from customers who purchased the product from the same manufacturer elsewhere. These reviews reflect customer’s experience with product quality, and the product quality you can expect to recive when shopping with us.